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Host/Hostess

Closing Date: November 30, 2017
Posting Date: November 06, 2017
Employer: Compass Group Canada
Contact: Carolyn Blades
Address: 1 Bell Blvd Enfield NS
Phone: 902-873-2371
Fax:
Email: [email protected]
Location:Enfield
Terms of Employment:
Salary:$12 per hr
Start Date:ASAP
Additional Information:Paid Parking Benefits after 6months of employment Must be able to work weekends, early mornings and late evenings
Responsibilities:GENERAL RESPONSIBILITIES: - To provide consistent, optimum customer service - To ensure a 5-star lounge experience for all guests (possibly remove and replace with: To prioritize table maintenance and cleanliness of the lounge at all times - To serve with a positive attitude, in an efficient, engaged and courteous manner. - To ensure that points of service are organized, clean, well-stocked/replenished as required; all in accordance with established merchandising standards - To ensure any/all food & beverage preparation is done according to standard/recipe and in a timely fashion (remove) - To maintain/follow Food Safety and H&S standards which meet or exceed those set by the Client, Health Department and Compass Group Canada SPECIFIC RESPONSIBILITIES: - To adhere to the 7 Essentials of Customer Service at all times; to be engaged at all times while working - To adhere to uniform and grooming standards at all times - To promote friendly and professional customer service at all times - To ensure that food and beverages are displayed to entice customers with flow, sequencing in place - To ensure that you are familiar with the items you are serving (remove) - To engage with guests with proper verbal and non-verbal communication (ie. Eye contact, smile, welcome greeting, and fond farewell) - To remove used tableware in front of seated guests within three (3) minutes of guest having finished using - To clear and clean tables within five (5) minutes of guests’ departure - Must have a basic knowledge of ingredients, known allergens and food intolerances - To ensure that you keep your work area neat and clean at all times. (remove) - To respond quickly and efficiently to customer questions. - To adopt a ‘clean-as-you-go’ work method - To clean assigned areas as required (remove) - To report issues relating to H&S and QA in a timely manner - To report all incidents and accidents within 24 hours - To work in accordance with all QA and H&S standards and expectations - To pass any customer concerns on to your supervisor in a timely fashion - Any other duties that may, from time to time, be requested by supervisor
Essential Skills:Reading, Working with others, Oral communication, Continous learning, Thinking skills
How to apply:email resume to: [email protected]

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