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Retail Customer Service

Closing Date: August 24, 2017
Posting Date: August 03, 2017
Employer: Hops N Grapes Supplies
Contact: Yves Thibodeau
Address: 589 Hwy 2 Elmsdale, NS
Phone: NA
Email: [email protected]
Location:Elmsdale, NS
Terms of Employment:Full time
Other: Terms of Employment: Full time with 32 – 36 hours a week, additional hours available during peak season. Will be required to work rotating schedule for Monday to Friday 11am – 7pm and every other weekend from 12pm – 5pm. Closed for statutory holiday and most civic holidays.
Salary:$10.75/hour during training period. (Pay increase based on performance after 3 or 6 months.) * May be eligible for additional bonuses after 6 months
Start Date:Aug 28th, 2017
Additional Information:Hops N Grapes Supply is currently seeking a self-motivated, confident employee to provide customer service, manage cash sales and perform duties associated with Brew on premises program. This new team member will be expected to work unsupervised and be self-efficient in time management throughout shift, must have a desire to promote sales and be knowledgeable of the stores products.
Responsibilities:1. Sales • Increase sales and promote business to meet profit goals • Receive payments and process transactions through credit/debit machine • Enter information into various computer 2. Customer Service • Provide courteous and professional service to ensure a high level of customer satisfaction • Answer incoming phone calls with professionalism and respond to all requests • Ensure customers concerns are satisfactorily resolved in a professional manner • Utilise computer systems/applications as well as maintain accurate, organized, and up to date records 3. Product Knowledge • Perform general duties as required including but not limited to filing brew on premises report • As required educate existing and potential customers on products • Must have a desire to enhance knowledge of products and services available for the wine and brewing industry
Essential Skills:Other: • Experience in retail and wholesale sales will be considered an asset • Excellent computer skills with strong working knowledge of Microsoft Office (Word, Access, etc.) • Proficient in data entry is a benefit • Working knowledge of cashier equipment and Brew on premises equipment will be considered an asset • Excellent verbal and written communication skills • Trustworthy, dependable and self-motivated individual • Basic clerical and math skills with attention to detail.
How to apply:Please email resume or apply in person.

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