Customer Service Associate

  • Full Time
  • Bible Hill, NS
  • September 27, 2019

HubCraft Timber Mart

Job Start Date: To be determined

We’ve been going the extra mile for over 70 years!  Family owned and operated, HubCraft Timber Mart is a full-service hardware and building supply store located in Bible Hill.  We work hard to maintain our reputation for having a knowledgeable staff and high-quality products.

We are looking for someone who thrives in an environment where every day is different, enjoys a challenge and likes to have fun at work!  We have an immediate opening for a Customer Service Associate who will share our passion, dedication and commitment to customer service.

As a Customer Service Associate your primary responsibility will involve working as part of our project desk team providing exceptional customer service and guidance to homeowners and contractors both in person and over the phone. You will support customers with their construction, renovation and/or maintenance project supply purchases.  Although industry experience is an asset, we are seeking an individual with a willingness to learn, who is courteous, charismatic and attentive and who can easily build rapport with new customers, and foster relations with existing.

This is a permanent full-time position, offering 40-45 hours per week Monday to Friday, with rotational Saturdays until 1 pm.  We offer a competitive wage, comprehensive benefit package and a fun place to work!  We also encourage and support you in seeking professional development opportunities.

Qualifications:

  • Superior attention to detail with demonstrated organizational abilities
  • Excellent communication and interpersonal skills
  • Present in a friendly, knowledgeable and professional manner
  • Posses strong computer skills
  • Fast learner who is committed to continuous learning

 

Salary Range: To be determined
    Essential Skills:
  • Reading
  • Working with Others
  • Document Use
  • Communications Skills
  • Numeracy
  • Writing
  • Problem Solving
  • Continuous Learning
  • Computer Skills
    Soft Skills:
  • Motivation
  • Attitude
  • Accountability
  • Time Management
  • Stress Management
  • Presentation
  • Team Work
  • Adaptability
  • Confidence
How to Apply:

If you meet the above criteria, and want to join us for a rewarding career, please drop off your resume and cover letter, with references, in person to 209 Pictou Road, Bible Hill, or submit via email marissa.roode@timbrmart.ca  before Friday, September 27.

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NSW Offices:
Truro - 902-893-6859
Elmsdale - 902-883-7010
Tatamagouche - 902-657-0180

Head Office:
14 Court Street, Suite 305
Truro, NS B2N 3H7

Tel: 902-843-4290
Fax: 902-843-4294

Hours:
Mon - Fri 8:30 am - 4:30 pm