Customer Service Representative

  • Full Time
  • Truro, NS
  • July 31, 2019

Website Asante Freight & Exports

Job Contact: Ernest Korankye
Job Start Date: August 2019

We are Atlantic Canada’s leading experts at loading and moving any cargo worldwide.  Asante Freight has developed a reputation for providing the highest level of service in the fields of Customs Brokerage, International Freight Forwarding and Surface Transportation.  We credit our reputation to our team of highly dedicated and knowledgeable staff, and we are seeking a Customer Service Representative to compliment our team of professionals.

As the Customer Service Rep, you will be the center of our operations and the first point of contact for our customers. Therefore, it is critical to our success that you possess exceptional communication and interpersonal skills that will facilitate building rapport with our existing customers and fostering relations with new.  You will be entrusted to manage the processing and distribution of all relevant freight documents, maintaining utmost accuracy and attention to detail.  The position also requires you to work with a high degree of autonomy in a fast-paced environment and welcomes innovative ways to serve our clients and exceed our clients’ expectations.

This position is full time, Monday to Friday offering a minimum starting wage of $14.00 – $15.00 per hour with a wage review occurring after 3 months.  Upon the successful competition of the probationary period, your hourly wage will increase.

If you possess extensive customer service experience and have a proven track record of handling difficult customers and related situations professionally, with confidence and tact, then we welcome you to seize this opportunity for a long-term career offering room for growth.

Salary Range: minimum starting wage of $14 - $15 per hour
    Salary Includes:
  • Additional Compensation
    Essential Skills:
  • Reading
  • Working with Others
  • Document Use
  • Communications Skills
  • Numeracy
  • Writing
  • Problem Solving
  • Continuous Learning
  • Computer Skills
    Soft Skills:
  • Motivation
  • Attitude
  • Accountability
  • Time Management
  • Stress Management
  • Presentation
  • Team Work
  • Adaptability
  • Confidence
How to Apply:

Please send your cover letter, resume and professional references to Ernest Korankye ernest.korankye@asantefreight.com

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NSW Offices:
Truro - 902-893-6859
Elmsdale - 902-883-7010
Tatamagouche - 902-657-0180

Head Office:
14 Court Street, Suite 305
Truro, NS B2N 3H7

Tel: 902-843-4290
Fax: 902-843-4294

Hours:
Mon - Fri 8:30 am - 4:30 pm