Customer Service Representative
Website Asante Freight & Exports
We are Atlantic Canada’s leading experts at loading and moving any cargo worldwide. Asante Freight has developed a reputation for providing the highest level of service in the fields of Customs Brokerage, International Freight Forwarding and Surface Transportation. We credit our reputation to our team of highly dedicated and knowledgeable staff, and we are seeking a Customer Service Representative to compliment our team of professionals.
As the Customer Service Rep, you will be the center of our operations and the first point of contact for our customers. Therefore, it is critical to our success that you possess exceptional communication and interpersonal skills that will facilitate building rapport with our existing customers and fostering relations with new. You will be entrusted to manage the processing and distribution of all relevant freight documents, maintaining utmost accuracy and attention to detail. The position also requires you to work with a high degree of autonomy in a fast-paced environment and welcomes innovative ways to serve our clients and exceed our clients’ expectations.
This position is full time, Monday to Friday offering a minimum starting wage of $14.00 – $15.00 per hour with a wage review occurring after 3 months. Upon the successful competition of the probationary period, your hourly wage will increase.
If you possess extensive customer service experience and have a proven track record of handling difficult customers and related situations professionally, with confidence and tact, then we welcome you to seize this opportunity for a long-term career offering room for growth.Salary Range: minimum starting wage of $14 - $15 per hour
- Additional Compensation
- Working with Others
- Document Use
- Communications Skills
- Problem Solving
- Continuous Learning
- Computer Skills
- Time Management
- Stress Management
- Team Work
Please send your cover letter, resume and professional references to Ernest Korankye firstname.lastname@example.org.