Service Advisor

  • Full Time
  • Truro, NS
  • November 1, 2019
Job Start Date: to be determined

A growing dynamic dealership in the Truro area is inviting individuals who demonstrate a commitment to excellence in customer service to join our team as a Service Advisor.  We are looking for dynamic individuals who strive for excellence and thrive in an environment that rewards motivation and performance.

As a Service Advisor you will be our frontline customer relations and service representative, therefore, attention to detail and superior customer service skills are imperative.  You will be entrusted to build and foster customer rapport by explaining estimates and expected return of vehicle; obtaining customer’s approval of estimates and answering questions and concerns.  Determine automotive problems and services by listening to customer’s description of symptoms and clarifying description of problems and develop estimates by costing materials, supplies, and labour.

This is a full-time position offering 40-45 hours per week, no evenings nor weekends.  Organizationally, we offer a highly competitive salary and performance incentives, comprehensive benefit plan, and paid sick and storm days.  We are a very successful organization that continues to build upon our reputation for great customer service and for being an employer who values loyalty, hard work and integrity.  Most importantly, we don’t just offer an opportunity to grow with us – we celebrate your desire to move around with our organization.

The ideal candidate for this role:

  • Proven track record for providing outstanding customer service
  • Preference will be given to applicants with experience in Parts and/or Service
  • Must be empathetic, friendly and outgoing with superior communication skills
  • A collaborative team player; ability to interact positively and constructively with customers, vendors and coworkers
  • Possess proficient computer use and strong telephone etiquette
Salary Range: Very Competitive
    Salary Includes:
  • Benefits
  • Additional Compensation
    Essential Skills:
  • Reading
  • Working with Others
  • Document Use
  • Communications Skills
  • Numeracy
  • Writing
  • Problem Solving
  • Continuous Learning
  • Computer Skills
    Soft Skills:
  • Motivation
  • Attitude
  • Accountability
  • Time Management
  • Stress Management
  • Presentation
  • Team Work
  • Adaptability
  • Confidence
How to Apply:

Please submit your cover letter and resume in confidence to erinb@futureworx.caPlease note Service Advisor in subject lineOnly those chosen for an interview will be contacted.

Nova Scotia Works

Futureworx is now a Nova Scotia Works Employment Services Centre. We help job seekers and employers navigate a range of programs – from career planning, job searches and on-the-job development to recruitment, planning and HR support.

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The Employability Skills Assessment Tool (ESAT) provides a framework and quantitative assessment methodology for the development of nine employability skills: motivation, attitude, accountability, time management, stress management, presentation, teamwork, adaptability and confidence.

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NSW Offices:
Truro - 902-893-6859
Elmsdale - 902-883-7010
Tatamagouche - 902-657-0180

Head Office:
14 Court Street, Suite 305
Truro, NS B2N 3H7

Tel: 902-843-4290
Fax: 902-843-4294

Hours:
Mon - Fri 8:30 am - 4:30 pm