Service Technician – Red Seal

  • Full Time
  • Truro, NS
  • January 31, 2019

Blueline New Holland

New Holland Dealership

Job Start Date: TBD

Job Duties

  • Responsible for assisting with managing scheduled service jobs, offering expertise and assistance to other technicians as required
  • Work with management to guide the service department to maintain a high level of service to our customers
  • Mentor apprentice technicians; teaching skills of the trade, providing appropriate supervision, and feedback; signing off on skills acquisition
  • Service, repair, recondition and assemble customer or dealership equipment, new or used, as assigned by service manager or shop foreman
  • Diagnose faults or malfunctions using computerized and other testing equipment to determine extent of repair, and order parts in a timely manner
  • Determine parts required and place parts order for completion of repairs
  • Set-up and PDI of equipment to dealership expectations
  • Perform thorough inspections on repaired equipment for proper performance and to ensure that work meets manufacturers’ specifications
  • Maintain a clean and safe working area, including machine being worked on
  • Maintain safe work habits and areas according to Blueline New Holland Limited safety protocols. Assume an active role in safety and in the safety of fellow employees and customers.
  • Care for special and shop tools, reporting damaged/broken tools
  • Report to Service Manager when there are any issues or problems to be addressed
  • Report any additional repairs needed or other problems to Service Manager to help keep customers informed and involved
  • Ensure work orders are completed properly; all information regarding repairs done, supplies and parts used, and information regarding excessive delays in repair time are to be noted.
  • Return warranty parts to Service Manager
  • Attend service schools, internal training, tech com, etc. as required
  • Help set-up and attend customer service clinics
  • Keep up on product information by reading sales literature, manuals, and watching videos
  • Other duties as assigned by supervisors/management.

Work Conditions

  • Travel required.
  • Steel-toed safety boots required
  • Driving abstract required (at expense of company)
  • Weight handling over 45 kg (100 lbs)
  • Standing prolonged periods, walking, lifting
  • Disassembling and assembling equipment
  • Operating power tools
  • Moving equipment
Salary Range: To be determined
Essential Skills:
  • Reading
  • Working with Others
  • Document Use
  • Communications Skills
  • Numeracy
  • Writing
  • Problem Solving
  • Continuous Learning
Soft Skills:
  • Motivation
  • Attitude
  • Accountability
  • Time Management
  • Stress Management
  • Presentation
  • Team Work
  • Adaptability
  • Confidence
How to Apply:

Please email resume to Erin at [email protected]

 

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NSW Offices:
Truro - 902-893-6859
Elmsdale - 902-883-7010
Tatamagouche - 902-657-0180

Head Office:
14 Court Street, Suite 305
Truro, NS B2N 3H7

Tel: 902-843-4290
Fax: 902-843-4294

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