Passenger Service Agent

  • Full Time
  • Part Time
  • Enfield, NS
  • May 31, 2019

Website Swissport Canada Inc.

Aviation Service Provider

Company Phone: +1 902-873-3947
Company Fax: +1 902-873-3327
Job Start Date: Immediately
  • Greet and check-in passengers
  • Make passenger flight reservations as required/requested
  • Inspect and verify all required passenger departure documentation
  • Issue tickets and boarding passes
  • Accept, weigh (as required) and tag passenger baggage
  • Determine and assess additional baggage fees as required
  • Assist in the processing, handling and escorting of Unaccompanied Minors (UM)
  • Respond to passenger questions, concerns and/or complaints
  • Prepare passengers for aircraft boarding at the direction of the flight crew
  • Process and board passengers in the departure/gate area inspecting all required documentation
  • Make public address announcements as required
  • Operate jetway for aircraft arrival and departure
  • Assist Ramp Service Agents to ensure that wheelchairs, strollers and gate checked bags (cleared through security) are made available for loading upon departure and delivery to passengers upon arrival.
  • Comply with all federal, state, municipal, airport authority and carrier security requirements
  • Operate equipment to include computer monitors and keyboards, carrier specific reservation/ ticketing software, baggage scales, ticket and baggage tag printing equipment, wheelchairs, public address systems
  • Greet and assist passengers on flight arrival
  • Direct passengers to connecting flights as requested
  • Reschedule/ticket passengers affected by flight interruptions/cancellations
  • Assist passengers in obtaining lodging/meals (in compliance with carrier guidelines) as a result of cancelled, interrupted, delayed flights
  • Provide special assistance for VIP passengers as requested/directed
  • Produce all required, work-related documentation
  • Other duties as assigned
Salary Range: $12.00 per hour to start
    Salary Includes:
  • Benefits
    Essential Skills:
  • Reading
  • Working with Others
  • Communications Skills
  • Problem Solving
    Soft Skills:
  • Motivation
  • Attitude
  • Team Work
How to Apply:

Email [email protected]

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To those affected by the recent news of Tandus’ closure in Truro, check out this message from Stanfield's.

We at Stanfield's are sad to learn about the announced closure of our long time manufacturing neighbour here in Truro, Tarkett North America (formerly Crossley Carpet Mills).

We have both seen a lot change over the years. It's just another loud and clear message that together as consumers we must rally behind and support #MadeInCanada.

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Today we are bursting at the seams and are in need of really great people to add to our team. In 2019 we have added 16 new members to our team, bringing the total to 300.

We continue to expand and have an immediate need for a number of positions. We anticipate adding 50 new members to our Truro team in the near term. We continue to grow and evolve - give our social media pages a look - we might surprise you! We aren't your grandfather's underwear company any more!

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With recent news of Tarkett closing their Truro manufacturing site, most social media platforms have been buzzing with news and press releases from local businesses expressing their shock and...

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To those affected by the recent news of Tandus’ closure in Truro, check out this message from Stanfield's.

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NSW Offices:
Truro - 902-893-6859
Elmsdale - 902-883-7010
Tatamagouche - 902-657-0180

Head Office:
14 Court Street, Suite 305
Truro, NS B2N 3H7

Tel: 902-843-4290
Fax: 902-843-4294

Mon - Fri 8:30 am - 4:30 pm