Building employee social and emotional skills in the workplace

About ReSET

Employers make significant and on-going investments in staff recruitment and development. These efforts may be undermined by failure to invest in the social and emotional skill competencies of their team. The Retention Skills Enhancement Tool (ReSET) empowers employers to improve retention outcomes by understanding and making targeted interventions to support the social and emotional skill development of employees.  Increasing employee retention saves money and enhances productivity.

How does ReSET work?

The Retention Skills Enhancement Tool (ReSET) is a customizable online solution, designed to help employers and employees map and develop the core social and emotional skills that are essential for retaining and developing top skilled talent.

  • Customizable — ReSET enables employers to customize social and emotional skill performance priorities and explicitly articulate soft skill performance expectations.

  • Objective — The ReSET tool supports managers and supervisors to observe and live comment on the performance of employees against specific social and emotional skill expectations. ReSET also captures employee self-reflection on their understanding of their performance in contrast with those very same expectations.

  • Easy to interpret — Observation and reflection activity is summarized into a plot that simultaneously displays overlapping perspectives from the supervisor and the employee on social and emotional skill performance.

ReSET also supports employee engagement. Research shows that successful retention strategies involve both staff performance and the employers’ ability to effectively engage their employees. Critical indicators of engagement include work conditions, workplace pride, workforce support, growth opportunities and compensation.

ReSET includes modules through which employees can share observations and provide feedback on their level of engagement in a consistent, respectful, honest and timely manner. Employers can customize the specific engagement indicators in the ReSET tool that best reflect their organizational priorities and goals. When you use ReSET you can objectively identify gaps based on data and apply directed solutions to findings.

Benefits of ReSET

Reset is an online solution that gives you the advantage of a ready and engaged workforce equipped with the right skills at the right time. With ReSET you can:

  • Minimize separation and replacement costs.

  • Improve employee retention, engagement, and productivity. 

  • Access real-time insights into employee social and emotional skill performance.

  • Hold constructive and targeted conversations to address soft skill performance issues. Prioritize training and development investments in response to social and emotional skill development needs.

  • Track performance improvements over time.

  • Gauge employee engagement and develop interventions to support a healthier and more productive workplace.

Now is the time to invest in engaged skilled employees that actively participate in the success of your business. To learn more, please reach out to Christa Giddens at esat_reset@futureworx.ca.